Our team is dedicated to making your experience the start of something great in your life


Michael is our Customer Service and Systems Manager. He has many years of experience in creating great experiences for clients and is probably one of the most passionate about gastric sleeve surgery.


Clinton is a customer service and journey consultant. Clinton has many years of experience in handling complex processes and makes this journey for clients extremely simple.


Terri is our post care consultant who assists clients post surgery through their journey for 6-12 months. She is passionate about the surgery and passionate about the support that clients need post-surgery.


Sarah is our accounts extraordinaire. She will make the payment process simple and easy and provide easy milestones each step of the way. Sarah is there to help you with any payment query.

Customer Service in Malaysia

It is important when you arrive in Malaysia that your great experience continues. We provide you with an amazing Customer Service Officer who will be there to guide you through from start to finish. Rosalind Charles (Ros) is a highly experienced independent Customer Service Manager who has cared for hundreds of patients.

The whole experience was great but have Rosalind helping me every step of the way in Malaysia, it felt like I was at home.  She is worth her weight in gold” Abby M – surgery 2018

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